App Support

1. Contact support

Write to us at soporte@cloudingenium.com. We answer within 3 business days.

Support is provided by CLOUD INGENIUM CORP., the developer of these apps.

2. How to report a problem

To help you faster, include in your email:

• The app and its version (under Settings or "About" in the app, or on its store listing).
• Your device: model and operating system version (for example, iPhone 15 on iOS 26 or Pixel 9 on Android 16).
• What happened: the steps you took, what you expected and what happened instead.
• Screenshots or a video, if you have them.

We will never ask for your password: do not include it in your email.

3. Our apps

All apps and games that CLOUD INGENIUM CORP. publishes under that developer name on the App Store, Google Play and the Microsoft Store.

4. Privacy and account deletion

• App privacy policy: what data each app collects and why.
• Delete your account and data: how to ask without reinstalling the app.